Ice Maker Medium Severity
HI Appliance Error Code

Electrolux Ice Maker HI Error: High temperature alarm

Electrolux ice maker hi error — understanding this error code helps you decide on the right course of action for your Electrolux appliance. What Does Error Code HI Mean on an Electrolux Ice Maker? Error code HI on Electrolux undercounter ice makers, including the EI15IM55G series, indicates the internal compartment temperature has risen above the […]

By Lucy Mitchell Senior Appliance Repair Specialist & Technical Writer

Sometimes

DIY Fixable

From $140

Typical Repair Cost

30-60 min

Pro Repair Time

Quick Assessment

Answer to continue safely

Is it safe to keep using?

Maybe. The ice maker can continue to operate during a HI alarm, but ice production will be reduced and ice quality will be poor. Prolonged operation at high temperatures can stress the compressor. Resolve the cause within 24 hours to prevent compressor damage.

Can I reset the code?

Yes. The HI alarm clears automatically when the internal temperature drops back below the threshold. Cleaning coils and ensuring proper ventilation should allow the unit to cool down within 4-6 hours.

When to stop immediately?

Stop if you notice: The compressor makes clicking, buzzing, or rattling noises it did not make before, The HI alarm persists for more than 24 hours despite clean coils and good ventilation.

Symptoms You May Notice

HI flashes on the temperature display

The digital panel shows HI instead of a numeric temperature, indicating the sensor reading has exceeded the displayable or safe range for the ice compartment.

Ice is soft, wet, or melting in the bin

Ice cubes in the storage bin are partially melted or fused together because the compartment temperature is too warm to maintain frozen ice.

Compressor runs continuously without cycling off

The compressor operates non-stop trying to bring the temperature down but cannot reach the target, indicating it is losing the battle against heat gain.

Unit feels warm on the exterior sides

The cabinet sides or rear panel are noticeably hot to the touch, suggesting the condenser is struggling to reject heat from the refrigeration system.

Possible Causes

1

Dirty condenser coils

Dust, pet hair, and kitchen grease have accumulated on the condenser coils, insulating them and preventing efficient heat dissipation from the refrigerant.

DIY Possible
2

Blocked ventilation or poor installation

The undercounter cavity does not provide sufficient clearance at the front grille or rear for airflow, causing recirculated hot air to raise the ambient temperature around the unit.

DIY Possible
3

Low refrigerant charge or compressor fault

A slow refrigerant leak has reduced the system charge below the level needed for effective cooling, or the compressor valves are worn and cannot build adequate pressure.

Requires Professional

Safe Checks You Can Do

These checks are safe for homeowners. No disassembly required. Do not remove panels or access internal components.
  1. 1

    Clean the condenser coils

    Unplug the ice maker. Locate the condenser coils (rear or bottom panel). Use a vacuum with a brush attachment to remove dust and debris from the coil fins. Wipe down the area with a damp cloth.

    Electrolux recommends cleaning condenser coils every 6 months for undercounter models.

    Tools required
  2. 2

    Check ventilation clearance

    Ensure the front grille is unobstructed and there is at least 1 inch of clearance at the rear for airflow. Remove any items stored on top of or against the unit.

    Built-in installations must use front-venting models — pushing a freestanding unit into a closed cabinet will always overheat.

  3. 3

    Inspect the door gasket seal

    Close the door and check for gaps along the gasket. Run your hand along the door edge to feel for cold air escaping. A dollar bill test works: close the door on a bill — if it pulls out easily, the gasket is not sealing.

    Clean the gasket with warm soapy water to restore tackiness and improve the seal.

When to Call a Professional

Contact a qualified technician if:

  • Condenser coils are clean and ventilation is adequate but the compartment still cannot cool below 50°F
  • The condenser fan motor is not spinning when the compressor is running
  • The compressor is hot to the touch and cycles on and off every few minutes (short cycling)

Need Professional Help?

Find qualified technicians in your area for proper diagnostics and repair.

Ice Maker Repair Service Schedule Appointment

More Ice Maker Error Codes

View all codes →
PF DF SA IM LO