Electrolux cooktop glass surface crack hazard advisory (2018) — read this important safety alert for full details and affected models.
Electrolux issued a product advisory for select induction and electric cooktop models where the glass-ceramic cooking surface could develop cracks under certain conditions, posing a risk of electric shock. While not a formal CPSC recall, this advisory was issued through authorized Electrolux dealers and covered units manufactured between 2016 and 2018.
Thermal stress cracks could develop on the cooking surface when heavy cookware was placed on a cold zone and heated rapidly, or if cold liquids were spilled on a hot surface. The cracks could potentially expose live electrical elements beneath the glass, creating a shock hazard if moisture penetrated the damaged surface.
Affected Models
The advisory covers Electrolux EI36EC45K, EI30EC45K, and EW36IC60L induction and electric cooktop models manufactured between March 2016 and September 2018. Check the rating label on the underside of the cooktop.
Required Action Steps
- Inspect the cooking surface for any visible cracks, chips, or fractures.
- If cracks are found, stop using the cooktop immediately and disconnect power at the circuit breaker.
- Do not attempt to use a cracked cooktop — exposed elements can cause electric shock.
- Contact Electrolux at 1-877-435-3287 for a reduced-cost surface replacement inspection.
- Prevent future damage: avoid placing cold items on hot zones and do not use oversized or extremely heavy cookware.
Urgency Level
MODERATE — inspect surface immediately. If no cracks are visible, the cooktop may continue to be used with care. Any visible crack or chip requires immediate discontinuation and professional assessment due to electric shock risk.
Related Information
- All Electrolux Safety Notices
- Electrolux Error Code Directory
- Electrolux Emergency Repair Service
- Schedule Repair Service
- U.S. Consumer Product Safety Commission (CPSC)
- Electrolux Official Support
About This Electrolux Cooktop Glass Surface Crack Hazard Advisory
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